OCBC金融服务英语07

交易通知

Dear Valued Customer
尊敬的客户
As you instructed, we have made the following UnionPay payment:
按照您的指示,我们已完成以下银联支付:

Payment date : 20/08/2024 20:06:11
支付日期:2024年8月20日 20:06:11
Amount : SGD4.31 (CNY23.00)
金额:新加坡元4.31 (人民币23.00)
From your account :
To : MC DONALD’S RESTAURANT
Reference number :
参考号码:
If you have any questions, please call us at 1800 363 3333 (or +65 6363 3333 from overseas).
如果您有任何问题,请致电 1800 363 3333(或从海外拨打 +65 6363 3333)联系我们。
Thank you for banking with us. We look forward to serving you again.
感谢您选择我们的银行服务。我们期待再次为您服务。

Yours sincerely
Digital Business
Global Consumer Financial Services
OCBC

Do allow us to warn you against phishing attempts involving e-mails that claim to be from OCBC. We will not send you any emails with links requesting your Access Code, PIN or One-time Password. Enter your login credentials only into the OCBC Digital app or after accessing the OCBC website (always type out the URL to do this).
请允许我们提醒您提防钓鱼邮件,这些邮件可能伪装成来自华侨银行的通信。我们不会发送任何包含链接的邮件,要求您提供访问码、密码或一次性密码。请仅在OCBC Digital应用程序或通过手动输入OCBC网站的URL后输入您的登录凭据。

申请退款

Hello, I had a transaction on August 20, 2024, using China UnionPay. The transaction amount was SGD 4.31 (CNY 23.00) at a McDonald’s self-service kiosk. The payment was successfully deducted, but the transaction failed. Can this amount be refunded?

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